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Q: What is mineral makeup?
A: Mineral Makeup is simply the healthiest, most natural form of makeup available. It has a built in SPF 15, to help
protect your skin from future sun damage, without the use of a chemical sunscreen. Natural ingredients, free of
perfumes, oils, fillers and dyes, offer anti-inflammatory properties and are ideal for people with sensitive skin,
rosacea, acne prone skin, and post-laser redness.

Q: Is the makeup safe for all skin types?
A: Yes. It’s recommended by dermatologist for it's gentleness and sun protective ingredients. Our Mineral Cosmetics
are completely natural with no chemicals, synthetics, preservatives, dye, bismuth, parabens or talc.

Q: Is it all right to use it on acne-prone skin?
A: Yes. It is completely non-comedogenic (won't clog pores) and allows the skin to breathe and function normally. It
also easily covers the redness common with eruptions. We have also had many aestheticians tell us that they have
seen an improvement in the skin of their clients since they have been using mineral makeup.

Q: Is it necessary to wear additional sun screens when using the minerals?
A: No. You may if you wish. We always believe that you can't wear too much protection in the sun. Feel free to use
your favorite sun block for extra protection.

Q: Are the powders drying?
A: No, quite the reverse. Most Powders have a bad name because they usually contain talc. Our minerals actually
trap moisture between the skin and the crystal layer. And our mineral makeup are talc free!

Q: Once I have samples of several foundation shades, how do I find my perfect match?
A: There are a few ways to do this... You can wear each shade by itself for one day and see which looks best. You
can apply a small amount of each shade on your face (most recommend doing this near the jaw line) and choose the
one that seems to disappear into your skin. If none of our shades seems quite right, you can mix your foundation into
a combination and custom-design your own color! Still, others choose a shade that does not match their skin tone,
but corrects it, such as women with Rosacea who often choose a shade with more yellow tones to counteract the
redness in their skin. It’s all up to you!

Q: Can you explain the undertones of each color family of foundation shades?
A: Yes. Here’s a quick list.
Yellows = beige + yellow
Warms = beige + yellow + peach
Neutrals = beige + yellow + peach + pink
Cools = beige + peach + pink
Pinks = beige + pink

See our, "
Foundation Help Page" for pictures.

Q: If I am mixing shades to create my perfect foundation match, do I need to grind or mix the powders in
some special way or will the shake or stir methods work?
A: Mixing our foundation powders by combining them in a container and simply shaking or stirring works fine. Just be
sure to get them well-mixed, especially if the shades are very different from each other.

Q: Do you offer a concealer?
A: Mineral Makeup was originally designed as a concealer, and it performs beautifully in that capacity! We
recommend using a shade lighter than your foundation for under eye circles and blemishes.

Q: What are your mineral makeup ingredients?
Here is a brief description of the ingredients that we use in our makeup.

Titanium Dioxide: This is a naturally occurring mineral that exists in the earth’s surfaces. It provides wonderful
coverage for foundation as well as a non-irritating, full-spectrum sun shield.
Mica: This is an age old cosmetic used as long ago as the Egyptians. It is an almost colorless mineral that occurs
naturally in the Earth’s surface.
Iron Oxides: These minerals are what adds color to makeup. They are natural salts that have been oxidized in a
water process.
Sericite: This is a fluffy translucent mineral that can be used alone as a setting powder, and provides a silky texture
to a foundation.

Q: Do you have bismuth in your products?
A: No, our pure minerals do not include bismuth. We have heard from thousands of women saying they're having
redness, skin irritation, and other reactions to bismuth. We do not include it in our cosmetics.

Q: Do you use micronized minerals?
A. No, there is a debate about the uses of micronized minerals in cosmetics. We do not use micronized minerals.
Elegant Minerals Frequently Asked Questions
Elegant Minerals Foundations

Q: When can I expect my order to be shipped?
A: All orders are promptly shipped via US Postal Service. You will receive a shipping notification within 48 hours.

Q: Do You ship internationally?
A: Yes, We ship internationally using United States Postal Service. All international packages are send via AIRMAIL
to help it get to you as quickly as possible.
Q: What is the shipping discount for international customers?
A: Thank you for contacting us. International customers can get discounts too! It's easy...

If you spend $50.00 or more, your shipping cost to the UK will only be $4.00.

All orders shipped internationally are sent via AIRMAIL to help it get to you as quickly as possible.
If you are purchasing a,"
Makeup Case" or a "Natural Dead Sea Body Wrap" shipping will be reduced by 50% if the
purchase mets our free shipping discount.

Feel free to
Contact us with any questions.

Click here for more info about shipping.

Q: What if my question hasn't been asked here?
A: Feel Free To Contact Us. We can usually answer your question within a couple of hours and never more than 24.
:0)

Q: What type of payment do you accept?
A: We accept VISA, Mastercard, American Express, and The Discover Card. We also accept Paypal, and money-
orders. If you'd like to pay by money-order, send us an
email or give us a call for instructions on how to checkout.





Q: I'm having problems checking out, why does my cart keep clearing?
A: Our shopping cart uses cookies during the checkout process. If you have a firewall, it will cause your cart to
clear.

Here are the steps to allow cookies at our site:

For Internet Explorer
1. Open your Internet Explorer browser
2. Click
'Tools' located at the top of the browser and select 'Internet Options'
3. Click
'Privacy' located at the top of the window
4. Click
'Edit' or ‘Sites’ located near the bottom of the window In the 'Address of Web site' box, type www.paypal.
com and click
'Allow'
5. And type www.paypalobjects.com and click 'Allow'
6. Click ‘OK’ select the 'General' tab
7. In the Temporary Internet Files section, click
‘Delete Cookies’, click ‘OK’ in the small box that opens.
8. In the Temporary Internet Files section, click
‘Delete Files’, click ‘OK‘ in the small box that opens.
9. Click
‘OK’ to close the ‘Internet Options’, Close all your Internet Windows and open a new one to www.
elegantminerals.com  
.
Please note: We try to present colors as accurately as possible. However, computer monitors many not always
display colors accurately. Mineral Cosmetics colors will also appear lighter or darker depending on the lighting
source. The good news is that natural mineral cosmetics are versatile, providing a wide range of color from very
sheer to deep and intense, depending on how you apply them.

Notice: We reserve the right to refuse service to customers, when we feel the need. A complete and immediate
refund will be given in these rare cases. (we will only do this if a customer becomes abusive)
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